Clinical Specialist – NPWT – Southeast – Atlanta, GA

Compensation Profile:
Base Salary: $120,000

Bonus: $20,000
Total First Year Compensation: $140,000
Car Allowance plus Mileage reimbursement: $.52/mile
Full Medical/Dental/Vision 
401K, Employer paid Pension Plan
Eligible for Pension Plan after 1st year
Cell Phone/Laptop/ Corporate Expense Card

  • In conjunction with the Regional Sales Manager and the continuum team, the CSS will be responsible for the development and maintenance of key business clinical customers in targeted accounts and will contribute to the development of a strategic plan, including tactical implementation and measurement.
    • Provide clinical input during pre-evaluation, implementation and conversion meetings with customers
    • Work with key clinicians to develop educational tools, educational programs and inservicing, policy and procedures, and evaluation/outcome measures based on account needs
    • Provide initial and ongoing NPWT education to MDs, WOCNs and other key clinicians within the facility
    • Be present at the majority of NPWT dressing changes across the continuum of care during evaluations and conversions until deemed no longer necessary
    • Provide education and clinical support to designated post-acute NPWT distributors and their customers, hospitals, clinics, physicians’ office, and other clinical settings where NPWT is applied
  • Coordinate and maintain consulting relationships with external clinical personnel
  • Communicate and assist where educational programs are needed internally and externally to develop clinical product knowledge
  • When needed, assist the Clinical Sales Support and Education Specialist in the:
    • Development of educational training programs, including formulation, delivery and facilitation of all training programs
    • Development and implementation of training tools and strategies to maximize the selling and product support effectiveness of internal and external staff
    • Extrapolating appropriate information from studies/data; summarize and interpret information into a usable format for the purpose of group presentation and/or individual sales presentations
    • Development, support and execution of certification programs that earn education credits for clinical personnel
    • Coordination with clinicians, healthcare facilities and company sales, marketing and quality teams to facilitate appropriate development and use of white papers, case studies and clinical research to validate the effectiveness and safety of company products, including commercial, developmental and investigational products
    • Completion of clinical assessments as part of the regulatory investigation into product issues and complaints
    • Recruitment of key note speakers for education and training programs
    • Sharing of questions and responses to clinical issues with the entire sales force, marketing, operations and quality personnel, thus promoting consistent and uniform messaging
  • Attend clinical congresses where company is exhibiting or presenting data
  • Provide clinical guidance to understand customer complaints and propose potential methods to resolve clinical product and user issues in accordance with our quality system
  • Understand and drive company’s selected sales methodology (Challenger)
  • Update sales opportunities and forecasts through company CRM software (
  • Keep timely records and manage all customer activities including call reports and follow-up through company CRM software
  • Participate in the afterhours NPWT clinical hotline as needed
  • Stay current with the latest wound care research; this may involve contact and discussions with outside experts, including overnight travel
  • Complies with all federal, state, and local laws and regulations
    • Employee must meet vendor credentialing/compliance demands of accounts within given territory.  This includes but not limited to: RepTrax, VendorMate, Status Blue, VCS, etc.  
  • Follows all Company rules and regulations, including health and safety rules
  • Successfully interacts with employees at all levels
  • Regular, reliable performance of all job duties
  • Travel as may be required to meet business and customer expectations
  • Performs all other duties as assigned or as may be required from time to time
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